About the Client
Safari Adventures operates premium safari and beach holiday packages across Kenya, Tanzania, and Zanzibar, serving 20,000+ travelers annually.
The Challenge
Bookings were handled via email and WhatsApp, leading to double-bookings, lost inquiries, and no visibility into availability. They were losing 30% of leads to faster competitors.
The Solution
We built a cross-platform mobile app with real-time availability, AI-powered itinerary suggestions, instant booking confirmation, and multi-currency payment support.
Key Features
AI Itinerary Builder
Suggests personalized trip plans based on preferences and budget
40% higher booking conversion
Real-time Availability
Live inventory from 200+ partner lodges and camps
Zero double-bookings
Multi-currency Payments
Supports USD, EUR, GBP, and KES with local payment methods
Reduced payment friction
Offline Access
Trip details available without internet in remote safari areas
Essential for bush camps
The Results
40% higher conversion rate. Zero double-bookings. 20,000+ trips booked in first year.
40%
Higher conversion
0
Double-bookings
20K+
Trips booked
4.9★
App rating
Our Process
Discovery
2 weeksCustomer journey mapping, partner interviews, market analysis
Design
3 weeksMobile UX, booking flow optimization, offline-first design
Development
7 weeksApp build, payment integration, partner API connections
Launch
2 weeksApp store submission, partner training, marketing support
"We went from losing leads to being the fastest-booking safari company in East Africa. The app is our competitive advantage."
David Kimani
CEO, Safari Adventures
What the Client Loved
- The AI itinerary builder became their strongest selling point
- Offline mode works perfectly in remote safari camps
- M-Pesa integration opened up the local market
Challenges We Overcame
- Integrating with 200+ partner systems with varying APIs — built a universal adapter
- Offline functionality with eventual sync — conflict resolution algorithm
Technology Stack
Mobile
Backend
Payments
Cloud
