About the Client
Retail Collective is a community-driven organization supporting local businesses in Abuja.
The Challenge
Local businesses lacked online presence and needed a unified platform to reach customers without building individual stores.
The Solution
We created a multi-vendor marketplace with individual storefronts, unified checkout, delivery tracking, and vendor analytics dashboards.
Key Features
Multi-vendor Storefronts
Individual branded pages for each vendor
Vendors maintain their identity
Unified Checkout
Buy from multiple vendors in one transaction
Higher cart values
Delivery Tracking
Real-time order tracking for customers
Reduced support inquiries by 40%
Vendor Analytics
Sales reports, popular products, customer insights
Data-driven vendor decisions
The Results
200+ vendors onboarded in first month. ₦60M in transactions within 90 days.
200+
Vendors onboarded
₦60M
In 90-day transactions
4.7★
User rating
40%
Fewer support tickets
Our Process
Discovery
2 weeksVendor interviews, market research, platform requirements
Design
2 weeksMarketplace UX, vendor onboarding flow, mobile-first design
Development
5 weeksCore marketplace, payment integration, vendor tools
Testing
1 weekEnd-to-end testing with real vendors, load testing
"Our local vendors finally have a digital home. We went from zero online sales to ₦60M in three months."
Maria Rodriguez
Founder, Retail Collective
What the Client Loved
- Mobile-first approach
- The vendor onboarding was so simple
- On-time delivery despite the complexity
Challenges We Overcame
- Supporting multiple payment providers — we built an abstraction layer
- Handling high traffic on launch day — pre-scaled infrastructure
Technology Stack
Frontend
Backend
Payments
Hosting
