About the Client
A state-level digital government agency tasked with modernizing public service delivery and creating a unified digital identity for all residents.
The Challenge
Citizens needed to visit different offices for each government service, each requiring separate registration. No unified identity system existed, leading to fraud and inefficiency.
The Solution
We built a unified citizen identity platform with biometric authentication, single sign-on across all government services, and role-based access for government employees.
Key Features
Biometric Authentication
Fingerprint and facial recognition for secure citizen identity
99.7% authentication accuracy
Single Sign-On
One identity across all government digital services
Citizens register once, access everything
Service Portal
Online applications for permits, certificates, and licenses
70% reduction in office visits
Role-Based Access
Granular permissions for government employees across departments
Zero unauthorized data access
The Results
5M+ citizens enrolled. 70% fewer office visits. Zero identity fraud incidents.
5M+
Citizens enrolled
70%
Fewer office visits
0
Fraud incidents
99.7%
Auth accuracy
Our Process
Requirements
4 weeksGovernment stakeholder workshops, compliance review, security planning
Architecture
3 weeksIAM design, biometric pipeline, security architecture
Development
10 weeksIdentity platform, service integrations, admin portal
Deployment
3 weeksPhased rollout, citizen enrollment, staff training
"CiroStack built the digital infrastructure that transformed how our state serves its citizens. 5 million people now access government services from their phones."
Director Amara Obi
Digital Agency Director
What the Client Loved
- Citizens can now access all services with one login
- The biometric system is fast and accurate
- Fraud dropped to zero immediately
Challenges We Overcame
- Enrolling citizens with no existing digital identity — mobile enrollment teams
- Integrating with 20+ legacy government systems — API gateway with adapters
Technology Stack
IAM
Biometrics
Backend
Frontend
